Banggood Review – Can This Online Store Be Trusted?

Quick Access to Content – Summary

For people who want to save money by buying in the Chinese market, the Banggood site offers a reliable portal to find great deals.

The store offers a variety of items and accessories of all kinds that you can buy at very low prices. As with most Chinese online shopping sites, the platform has its pros and cons that you need to consider in order to shop there safely.

Presentation of the Chinese store Banggood

Active since 2004, Banggood is an online shopping portal specializing in the retail sale of Chinese-made items. Its platform operates on all continents, and everyone can easily buy collections of technological products, electronics, and fashion items … at the best value for money.

Many strong points by choosing Banggood

Choosing to shop on Banggood means choosing products at very affordable prices. But that’s not the only reason to let yourself be tempted by this store, here are 3 that could quickly convince you.

Some warehouses in Europe, guaranteeing faster delivery

In order to shorten its delivery times, Banggood has set up warehouses in different European countries such as the United Kingdom and the Netherlands. Thus, if you buy on the site from France, Belgium, Switzerland or any other neighboring country, you can expect delivery of your items in less than 10 days.

Possibility to pay by Paypal

The store also offers the advantage of paying securely when you buy from the site. With the PayPal option among its payment methods, you are sure to enjoy a simplified and secure payment experience.

Good balance between low price and fast delivery

The Banggood site regularly offers coupons, flash sales and sales so you can get great items at very low prices.

In addition, the site strives to speed up the process of delivering items. Thus each order placed is processed within 2 to 3 days and then shipped in 7 to 25 days.

Things to watch out for when shopping on Banggood

Who says positive point, often says not only, there are also certain constraints when shopping on Banggood, you may have difficulties with the after-sales service, the quality is not always at the point.

English after-sales service not always very receptive

Although the Site is translated into French, after-sales service at Banggood is exclusively in English. In addition, it has the reputation of being unresponsive to customer complaints.

Attractive prices, but not always quality products

One can appreciate the attractive side of the prices charged by the site. However, we deplore the poor quality of certain items received on delivery. It can therefore happen that the expected quality of a product on Banggood does not meet your expectations.

If delivery from China, delivery may take 90 days

Local warehouses allow you to benefit from very fast delivery if you are located in Europe. However, this changes drastically when your item needs to be shipped from China. The delivery time can then last up to 90 days.

Purchase only possible with an account

No purchase is possible on the store if you do not have a customer account. You will therefore need to register on the site beforehand.

Top tips for safe, quality shopping

Do I risk finding counterfeit products?

The risk of finding counterfeit products is not excluded. Likewise, the quality of the articles on the store remains fairly relative. When buying from Banggood, you need to exercise a fair amount of caution to avoid disappointment at best.

What are the reimbursement conditions in the event of a problem?

In the event of dissatisfaction with a product, the 30-day Money Back Guarantee offered by the store allows you to benefit from a partial refund.

If your item arrived in damaged or faulty condition, the DOA 7 day warranty also allows you to claim a refund.

But for an effective refund, your item must be eligible for return, that it has not been washed or worn. Finally, you must return it in its original packaging.

How does delivery with Banggood work?

The site offers two categories of delivery with variable costs and times. You have the choice between:

  • Free delivery with the Air Mail and Registered Mail options, the theoretical time of which is 7 to 25 days.
  • Paid delivery with the Priority Direct Mail option with a delay of 7 to 12 days. Or via a private carrier with a delay of 7 to 15 days.

Should I be exempt from customs fees?

These fees are a real constraint when you buy from Banggood. They can be avoided by buying through European warehouses. You should always anticipate them if your items are shipped from China and meet the threshold for VAT and customs duty submission.

What to think of Banggood compared to Wish and Aliexpress?

Unlike Wish and Aliexpress, Banggood is not a Marketplace, but a traditional online store. Its site also stands out for its many advantages and can represent a good alternative if you want to take advantage of fast deliveries and relatively lower prices than those of Aliexpress or Wish.

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