Do you want to make your purchases on the Banggood e-commerce platform but have doubts about its reliability? First of all, please note that like all other e-commerce sites, Banggood has its strengths, but also its flaws.
To make up your own mind, find out everything there is to know about Banggood here, as well as our top tips for safe, quality shopping on the platform.
Presentation of the Chinese site Banggood
Banggood is a Chinese e-commerce site founded in 2004. It is not a marketplace and therefore all the products you find are directly offered by Banggood. The products are varied but it must be said that Banggood’s reputation is mainly based on high-tech products.
What are the strengths of Banggood?
Banggood has some interesting strengths and it sets it apart from other online shopping sites. We are talking about prices and delivery methods that are advantageous.
Some warehouses in Europe guaranteeing fast delivery
Banggood has many warehouses including some in Europe. So you can get your products in about 02 weeks (or even less) if you order products from these European warehouses.
Possibility to pay by PayPal
Banggood gives the possibility to pay by PayPal unlike its competitors. This is still very advantageous since you are shopping online for the first time and you do not necessarily want to communicate your banking information.
Good balance between low price and fast delivery
In general, the prices are low and the delivery fast if the products you want are in European warehouses. Also note that it is possible to pay additional costs for faster delivery and this is not a scam, it works!
What are the negatives about Banggood?
While the site has many tempting positives, there are negatives to consider as well. These are points on which criticism remains quite severe, especially concerning the after-sales service and the delivery of products available outside Europe.
English after-sales service not always very receptive
If you have any concerns, you will have difficulty communicating with the after-sales service. Already there are very often headaches in the case of platforms having an after-sales service in French, what to say when it is in English?
Attractive prices, but not always quality products
The prices are still very attractive at Banggood, but it is important to pay close attention to the prices for the products you want to buy. Products at abnormally low prices are very often of poor quality.
If delivery from China, delivery may take 90 days
Big disadvantage: If the product you want to have is in a Chinese warehouse in Banggood, you can wait up to 90 days to get your product. Although not really Banggood’s fault, shipping arrangements from China to Europe can be extremely time consuming.
Purchase only possible with an account
To make purchases at Banggood, you must create an account on the platform to complete the purchase process.
Top tips for safe, quality shopping
To make your purchases in complete safety, it is necessary to read the various opinions concerning the product that you wish to buy. Make sure you have a purchase confirmation and order tracking.
Do I run the risk of finding counterfeit items?
Talking about counterfeiting is a bit extreme. But still it is, it is possible to come across products whose quality is not at the rendezvous. And for any concerns, you can contact Banggood to return the product and get your money back.
What are the reimbursement conditions in the event of a problem?
If you have a problem when your product arrives, you have 3 days to contact technical support. You need to make a video or photos to explain how the product is defective. You will get a response within 48 hours.
There may be times when the product is not suitable for you. In this case, the return and delivery costs will be deducted from the amount of your refund.
How does delivery with Banggood work?
Regarding the delivery of products, you can benefit from free deliveries no matter where you are. In this case, you will have to wait a more or less long period before taking possession of your purchase. To benefit from short lead times, you will have to pay additional fees.
Should I be exempt from customs fees?
Banggood’s terms and conditions are clear that buyers are responsible for customs fees. But it is very rare to have to pay customs fees, let alone for products coming from European warehouses in Banggood.
What to think of Banggood compared to Joom, Wish and Aliexpress?
Paying by PayPal is what makes a real difference between Banggood and other sites that do not offer it or like Joom, which charge additional fees. In addition, if you are a Geek, this Chinese site will make you happy because for the moment, high-tech is his favorite sector.