Have you recently discovered the Banggood site and its particularly attractive prices? We understand that you may have some doubts about its reliability.
Note that the site has been around for over 15 years and allows millions of people around the world to buy cheaply in the Chinese market. However, the quality of its products is not always ideal and the deliveries can be long.
Presentation of the Chinese store Banggood
Founded in 2004, Banggood is an e-commerce platform as old and famous as Dhgate. It specializes in the marketing of Chinese branded items, with particular emphasis on electronics, high-tech, household appliances and clothing. Its new features and attractive prices make it a popular site for French people.
All the highlights when shopping on this site
Deciding to shop on Banggood means choosing to take advantage of certain benefits, such as the following.
Some warehouses in Europe, guaranteeing faster delivery
The company has warehouses in Holland and the United Kingdom which allow it to considerably shorten the delivery time for customers residing in Europe. If you order from France, Switzerland or Belgium through these local warehouses, you can expect delivery in less than 10 days.
Possibility to pay by Paypal
On Banggood, you benefit from a 100% secure online payment process with the PayPal option available.
Good balance between low price and fast delivery
With low rates, discounts, and flash deals, you can easily find great deals by buying your favorite items at knockdown prices. In addition, the site ensures that orders are processed within 2 to 3 days. Packages can therefore be shipped and delivered faster.
What are the negatives when ordering on Banggood?
But be aware that there are not only advantages, but also constraints, in deciding to shop on this site. They can be brakes, but knowing them you can tailor your shopping to suit.
English after-sales service not always very receptive
At Banggood, the after-sales service communicates exclusively in English and has the drawback of being unresponsive to customer complaints. Therefore, there may be times when you have difficulty getting help.
Attractive prices, but not always quality products
The quality of the products will not always be there. Unfortunately, some items purchased from Banggood will be of as low a quality as the attractive prices they are offered to you.
If delivery from China, delivery may take 90 days
The lead time can be extremely long when your package needs to be shipped from a Chinese warehouse, with delivery taking up to 90 days.
Purchase only possible with an account
Only people registered on the store can make purchases. Therefore, if you want to order from Banggood, you should take the time to create a free account on the site.
Top tips for safe, quality shopping
Shopping on a site like Benggood can be a real adventure, you ask yourself a lot of questions and it is legitimate. Here are some tips to help you avoid running into problems.
Do I risk finding counterfeit products?
At Banggood you are mainly dealing with Chinese products, the quality of which may vary from one item to another. You will therefore regularly find good deals on High-tech products for example. But it is not impossible that you will come across counterfeit articles.
What are the reimbursement conditions in the event of a problem?
Banggood offers you a 30-day “Money Back Guarantee” which entitles you to claim a partial refund if you are not satisfied with your purchase. As well as a 7 day “DOA Guarantee” for a full refund on defective or damaged items upon delivery.
In all cases, the item must be eligible for return, have not been washed or worn and be returned in its original packaging.
How does delivery with Banggood work?
Banggood offers to ship your packages using several delivery methods to choose from. Free delivery is possible with the Air Mail and Registered Mail options for a theoretical period of 7 to 25 days.
There are other, faster, but chargeable options available to you. In particular, delivery in Priority Direct Mail mode with a delay of 7 to 12 days for € 7. Or delivery by a private carrier (EMS, DHL, etc.) in 7 to 15 days and which costs € 12 for parcels not exceeding € 130.
Should I be exempt from customs fees?
The good news is that with items purchased through European warehouses you have the advantage of being exempt from taxes and customs charges on your Banggood items. On the other hand, if your package is shipped from Asia, you should always allow for additional VAT or customs charges that may apply during customs clearance.
What to think of Banggood compared to Wish and Aliexpress?
Banggood is much older and has a different mode of operation from that adopted by Wish and Aliexpress. It is therefore not a marketplace with independent sellers, but a classic online store. It has a stock of each of the items offered on its site.
The free shipping option that Banggood offers gives it a slight advantage, but overall its rates remain as competitive as those of Aliexpress or Wish.