Banggood Review – Is it a Trusted Store or a Scam?

Buying from Banggood can be a great idea if you are looking for thousands of items at knockdown prices and want to enjoy secure payment like PayPal on Chinese e-commerce.

However, it could have some drawbacks with the relative quality of the products, the long time for their delivery and with the after-sales service.

Discover here our opinion and our advice to enjoy a better shopping experience on the Banggood online store.

Presentation of the Chinese store Banggood

Founded in 2004, Banggood is one of the oldest Chinese online shopping platforms. It offers you millions of products to discover and especially buy at low prices. Its flagship categories include electronics and high-tech and clothing among others.

What are the advantages of ordering on Banggood?

Here are 3 advantages that you can enjoy if you decide to order from the Banggood online store. The speed of delivery, payment by Paypal or affordable prices are part of it.

Some warehouses in Europe, guaranteeing faster delivery

At Banggood, one of the solutions to shorten delivery times was to set up warehouses in several European countries such as Holland and England. This considerably reduces the delivery time of products in this area as in France and Belgium from 7 to 10 days.

Possibility to pay by Paypal

You can pay for your purchases with several payment methods, including PayPal. It is currently one of the most popular and convenient payment methods in the world. Being able to use it on a Chinese site like Banggood is a guarantee of security for your payment process.

Good balance between low price and fast delivery

On the one hand, you are entitled to fairly competitive prices on the various products. In addition to the low prices, you have coupons and discounts up to 80%, daily promotions, flash sales and other VIP privileges. On the other hand, a considerable effort in the processing of orders (2 to 3 days max) to speed up deliveries.

What are the disadvantages of ordering on Banggood?

When there are advantages, there are also generally disadvantages, among them you may have some difficulty with customer service which is in English, product quality which is not always there and delivery can be very long.

English after-sales service not always very receptive

If the site is available in French, Banggood’s after-sales service is exclusively in English and really not receptive most of the time. You may therefore have a little difficulty reaching him and making yourself understood by the support teams in the event of a problem with an order.

Attractive prices, but not always quality products

Like most Chinese online stores, Banggood does not shine with exceptional quality of its products. The quality of some items will be as low as the prices at which they are offered. And in general, it’s best to stay away from abnormally low-priced items that are too good to be true.

If delivery from China, delivery may take 90 days

Due to the distance, packages shipping from warehouses located in China or Asia may have unusually long delivery times. It may even take 90 days between ordering and shipping your item home.

Purchase only possible with an account

Finally, buying on Banggood requires having an account. You can visit the online store, but to make a purchase, you must register on the platform.

Top tips for safe, quality shopping

As with any purchase on the internet, to have a first opinion, it is necessary to read the different opinions existing on the store, but also on the desired products.

Do I risk finding counterfeit products?

Understand that the store mainly sells products from brands, start-ups and Chinese companies. Their quality remains relative, but sometimes good. On the other hand, you will not find high-end products or Western brands, but often pale imitations or copies that come close.

What are the reimbursement conditions in the event of a problem?

At Banggood, you benefit from a “satisfied or refunded” guarantee on certain products, as well as a classic refund guarantee, the conditions of which are specified on the store’s website. In short, reimbursement will be possible if:

  • Item is returnable
  • Defective or damaged on arrival
  • Do not satisfy yourself
  • Has not been washed, worn or used
  • Returned in original packaging within 30 days of receipt.

How does delivery with Banggood work?

Postage-paid delivery package

The store is responsible for delivering or having your items shipped using several delivery methods, the cost and duration of which will vary depending on your option and location. We summarize them below:

  • Free Air Mail and Registered Mail delivery lasts 7 to 25 days
  • Priority Direct Mail delivery which costs € 7 can last 7 to 12 days
  • EMS delivery which costs 12 € may take 7 to 15 days.

Should I be exempt from customs fees?

These costs at your expense can be avoided if your products are shipped via a warehouse located in Europe. On the other hand, if they come from China, taxation can be applied in the event of customs control.

What to think of Banggood compared to Joom, Wish and Aliexpress?

Unlike these other Chinese sites, Banggood is not a Marketplace. So you are not dealing with simple sellers. But to a shop that gets its supplies from suppliers, holds and manages the stocks of products that it sells.

As for pricing, Banggood can be better with free shipping possible. However, the demarcation remains thin and may vary depending on the product.

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