Quick Access to Content – Summary
Are you looking for an online sales platform that best meets your expectations? You have surely heard of DHGate and you may be interested in its history in the field.
Despite this age and the very interesting advantages it displays, DHGate would gain even more by improving certain points such as those concerning the terms of purchase on its platform.
We unpack everything you need to know before making any purchase on DHGate.
Presentation of the Chinese site DHGate
DHGate is an online sales platform founded in Beijing, China, and one of the oldest in the field of selling products of all types. It has around 30 million miscellaneous products to its credit and a wide range of buyers estimated at nearly 5 million worldwide.
Many strengths in choosing DHGate
DHGate has many advantages, each more interesting than the last. It is probably for this reason that this platform is one of the 2,100 most visited sites at the moment!
It is possible to benefit from free shipping costs
Depending on where you are (usually in Europe), you may qualify for free shipping costs. It is possible to see the costs and delivery times on each product.
A wide choice of products accompanied by advantageous prices
DHGate offers a wide range of products with very low prices. You can have cosmetic products up to high-tech products. It all depends on what you want and the means you use.
A site that’s easy to use and think for the customer
The DHGate site is very ergonomic, which allows you to have a good time while browsing and easily place your orders. There is also a mobile application available on Android and iOS.
Things to watch out for when shopping on DHGate
There are some important points about which DHGate receives a lot of criticism. These are points which, when improved, will make DHGate rise to a larger pedestal.
It is not possible to manage your purchases with PayPal
It can no longer be demonstrated that payments via PayPal remain secure and advantageous for online buyers. Unfortunately DHGate does not offer this possibility. Although the site is secure enough for credit card purchases, it is not always the best choice.
Obligation to create an account to finalize purchases
To complete your purchases at DHGate, it is essential to create an account on the platform. This is a rather restrictive and discouraging method when you know that other sites offer the possibility of making purchases as a guest.
Top tips for safe, quality shopping
Now knowing the strengths and weaknesses of DHGate, it is time for you to get started with our little tips to follow.
Do I run the risk of stumbling upon counterfeit items?
Since this is a marketplace, DHGate is not necessarily responsible for the quality of the products sold there. So, to avoid falling into the trap, take a good look at the prices of the products as well as the general rating of the seller.
What are the reimbursement conditions in the event of a problem?
If your product is defective upon receipt, you can return it to DHGate with no worries and simply get a refund or get a better condition. On the other hand, if you want to change it just because it no longer suits you, the return of the product will be at your expense.
How does delivery work with DHGate?
If you are in Germany the delivery can be free and the delivery time can vary between 16 and 25 days. It generally depends on the destination of your order. In addition, depending on the seller, you can choose between several delivery agencies. In this case, if a charge should apply you will see it on the product.
Should I be exempt from customs fees?
There may be times when you have to pay customs fees and this usually happens if your product is worth more than 150 €. You can then pay these costs directly to your delivery person. For products less than 150 €, you will instead have to pay VAT which is worth 20% of the value of your product.
What to think of DHGate compared to Wish and Aliexpress?
If you want to shop on a fairly tight budget, DHGate comes highly recommended as its prices are very low compared to what can be done elsewhere. On the other hand, the point on the guarantee is not very clear unlike sites like Wish and Aliexpress, which have made it an essential point.