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Newly introduced in the world of e-commerce, the Joom online store raises questions about its reliability?
Note on board that the Joom store is still trying to find a place among the big guys and still needs some improvements. Nevertheless, it has many strengths and already stands out from several competing sites.
Presentation of the Chinese Joom website
Joom is a marketplace, which means that it connects buyers and suppliers of products. It is much more oriented towards the sale of Chinese products and generally of “no name” brands. Its success was felt in 2016 when it was launched in Russia, thanks to its ergonomic and easy-to-use platform.
Many strengths in choosing Joom
Since it is a new platform, Joom has been able to improve the negative points noted in other online sales sites. As a result, it has strengths which, in the long run, may place it in the forefront.
Free delivery costs
With Joom, the delivery costs are offered by the house. As a result, after having done all your purchases, you will not see charges that you had not taken into account at the base.
A wide choice of products at low prices
The prices at Joom are literally unbeatable. In addition, the wide variety of products gives you the opportunity to shop for all kinds of products and accessories on the same platform.
After-sales service completely in French
What is really interesting about Joom is its after-sales service which speaks several languages. Certainly, you can already be reassured that you are understood and satisfied when you have difficulties.
Points to watch out for when shopping on Joom
Being new to the field, the Joom platform is obviously rated severely from time to time by users. This means that there are points that she should take serious care of to keep her followers.
Delivery times can be long
The products available on Joom are products from China. As a result, to be delivered outside of China, you can expect fairly long periods varying depending on the product for which you have opted.
By paying with PayPal, fees are possible
After several comments from users, purchases via PayPal are now available but at significant costs. You may be taken to pay fees of up to 4% of the value of your product.
Top tips for safe, quality shopping
There are some basics you need to know before you take the big step in Joom purchases. This will give you a general idea of what to do and what not to do.
Will I receive counterfeit products?
To avoid running into bad quality products, it is important to use your common sense. You should know that the products sold on Joom are at very low prices, even ridiculous. Because of this, it is important to choose reasonable prices according to the products you are coveting, otherwise you may be very disappointed.
What are the reimbursement conditions in the event of a problem?
Some users have already complained that they did not receive the correct product. In this case, you can return the product and wait for a refund. This refund is also possible if the product is defective or if after 75 days after ordering you still have not received the product. You will then receive your refund within 14 days.
How does delivery work with Joom?
Once your order has been placed, you have 8 hours to cancel it if you wish. During this time, your information is sent to your supplier and at the end of the expected time, you will receive your product or a delivery notice in your mailbox.
Should I be exempt from customs fees?
You may be required to pay customs fees and it depends on the product you purchased and the area you are in. Generally, in the European Union zone, you can be exempt from it.
What to think of Joom compared to Wish and Aliexpress?
What made Joom so successful is its very ergonomic mobile application which makes shopping moments very pleasant. Therefore, if you like to shop on mobile, we highly recommend Joom. On the other hand, if you prefer to do them on PC, Joom still has improvements to do in this area and therefore it would be wise to go through sites like Wish or Aliexpress.